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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Hoffmann

March 28, 2024

5  out of  5 rating by Jason Hoffmann
"Great customer service."
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Michael Jacob

October 24, 2023

5  out of  5 rating by Michael Jacob
"Melissa and staff are top notch! Great customer service and are there when needed! Highly recommend!"
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Stephanie Hardy

March 29, 2023

5  out of  5 rating by Stephanie Hardy
"I met with Mary concerning renters insurance and I’m so glad that I did purchase it. It’s good to know that I’m covered NOW and I don’t have to wait to be covered. This was freaky fast and complete 5 star service. Thanks so much!!!"
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Chris Zamecnik

March 27, 2023

5  out of  5 rating by Chris Zamecnik
"Great team here at this State Farm Agency. The entire team was warm and welcoming as soon as I stepped through the door. They got me squared away with a bundle deal on my home and auto insurance and saved me close to 600 bucks per year. Not to mention my home insurance actually has more coverage than my previous insurance. Highly recommend giving this team a chance to save you some money and find you the best coverage for your situation."
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Bruce Chitwood

March 27, 2023

5  out of  5 rating by Bruce Chitwood
"Very helpful staff! Always willing to answer questions and explain any terms in question. Always looking to provide the best for their customers"
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Anissa Chitwood

March 27, 2023

5  out of  5 rating by Anissa Chitwood
"The crew here are always extremely helpful! Always willing to review policies and answer any and all questions!!"
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Steve Reeves

December 18, 2022

5  out of  5 rating by Steve Reeves
"Best insurance agents I have ever had. I have two houses and four cars with Melissa Schafer at this office of State Farm Insurance. They always answer the phone. They always take care of my questions. And they always follow through on everything. I feel like I am talking with a friend when I call there…. not some huge company. Melissa, Virginia, and Mary are there if you need them. I highly recommend Melissa Schafer - State Farm Insurance Agency!"
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Sean Swanson

October 31, 2022

5  out of  5 rating by Sean Swanson
"Great customer service and convenient location!!"
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Kara Kozlik

October 4, 2022

5  out of  5 rating by Kara Kozlik
"Melissa is the best! She has helped me through multiple car changes and home owners insurance and every time I reach out to her, she is friendly, quick to respond, and willing to answer any questions I have."
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Larry Ortman

March 11, 2022

5  out of  5 rating by Larry Ortman
"They were amazing when I needed them after an accident as well as pricing insurance for a new car. I've been a client for years with car/renters insurance and I would highly recommend."
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DeMara Schaefer

February 8, 2022

5  out of  5 rating by DeMara Schaefer
"I love my State Farm family they treat me just like I am family never have no complaints they are doing their job correctly five stars if it was 10 I'll give them to yall"
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Kayla Lillo

November 2, 2021

5  out of  5 rating by Kayla Lillo
"I switched insurance companies and decided to go with State Farm Insurance last year. Since then I have had multiple changes and occurrences that I needed assistance on and my agent, Melissa Schafer, has helped me out every time with extreme promptness. It is nice to have an agent that will go over and beyond for their customers and explain everything in detail and be prompt when resolving issues. I would recommend them to anyone!"
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Becca Spellman

June 3, 2021

5  out of  5 rating by Becca Spellman
"Incredibly nice and very helpful!"
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Carolyn Miller

February 10, 2021

5  out of  5 rating by Carolyn Miller
"Stan at the Melissa Schafer State Farm office has provided the BEST customer service I have experienced in quite some time. They are very proactive in providing me the information I need for all of our home and auto insurance needed. I would recommend them to everyone!"
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Tatiyana Young

February 8, 2021

5  out of  5 rating by Tatiyana Young
"Mary does an amazing job! If you want to UNDERSTAND what you are paying for and make sure you are covering what you need, give Mary at State Farm a call. I’ve had other insurance companies and by far State Farm offers great discounts, great rates, and great overall service. One of my favorite discounts is the “Drive & Safe.” and before you ask..No you do not have to start driving like a grandma. (no offense to any grandma’s out there lol) State Farm is a great drivers & home insurance!"
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Jerry McCarthy

January 27, 2021

5  out of  5 rating by Jerry McCarthy
"Great service! Melissa and Virginia are extremely helpful. Very happy to be with them."
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Tohm Remodeling

January 22, 2021

5  out of  5 rating by Tohm Remodeling
"Excellent agent and always fair price with great service!"
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Amber Hearn

September 15, 2020

5  out of  5 rating by Amber Hearn
"Had a wonderful experience with Melissa switching over our insurance to State Farm. She was quick to respond, very knowledgeable and made the process very seamless."
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Giovanni Aquino

November 13, 2019

5  out of  5 rating by Giovanni Aquino
"Incredible service! Super prompt and got me exactly the kind of insurance I needed. They will work with what you need and they found the best price for me. Props to Virginia for being amazing."
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November 10, 2019

5  out of  5 rating by God
"Virginia should get double the pay because she has excellent consumer service!!!!"
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Herby Herbrechtsmeier

November 6, 2019

5  out of  5 rating by Herby Herbrechtsmeier
"Melissa and her team are great to work with. They take care of all my needs."
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James Slarzynski

March 6, 2019

4  out of  5 rating by James Slarzynski
"Glad she is our agent."
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Donald Jacobson

February 13, 2019

5  out of  5 rating by Donald Jacobson
"We have had a terrible beginning of the year. Two totaled cars in less than a month after excellent driving histories left us in a state of shock. Melissa guided us through the process and we are now a family with wheels again. We have all of our insurance bundled with State Farm and can’t recommend them and Melissa highly enough."
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Norma adams

February 12, 2019

5  out of  5 rating by Norma adams
"Every interaction is positive and helpful :)"
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Curtis Hubmann

September 20, 2018

5  out of  5 rating by Curtis Hubmann
"Stan made my switch to State Farm so easy and the costs were much better than it had been with my previous insurer."